A focus on returns for investors, not from investors

Expert insight

July 15, 2025 John James Managing Director and Head of Vanguard Workplace & Advisor Solutions Vanguard’s client-first commitment has stood the test of time for 50 years, even as investor needs and the financial landscape have evolved. In a recent Institutional Investor article, John James, managing director and head of Vanguard Workplace & Advisor Solutions, shares how our ownership structure and enduring mission continue to help investors achieve financial wellness. “With no outside interests to satisfy, we have never wavered from our focus to make money for our clients, rather than from them,” James said. In the article, James reflects on how Vanguard’s focus has delivered long-term value by lowering costs and helping clients keep more of their returns. This has helped reshape retirement readiness, he said; the next chapter is about expanding access to high-quality, personalized advice. “The world is growing more complex, and investors are increasingly looking for help as their needs evolve,” James said. Read the full article here. Related Links Article 11 min read Of the investor. By the investor. For the investor. Since 1975. May 01, 2025 Article 11 min read May 01, 2025 Article 6 min read A sneak peek at How America Saves 2025 Apr 22, 2025 Article 6 min read Apr 22, 2025 Notes: All investing is subject to risk. Vanguard is owned by its funds, which are owned by Vanguard's fund shareholder clients. Advice services are provided by Vanguard Advisers, Inc., a registered investment advisor, or by Vanguard National Trust Company, a federally chartered, limited-purpose trust company. Vanguard Information and Insights Subscribe to Vanguard. Get Vanguard news, insights, and timely analysis on the market, delivered straight to your inbox. Read our online privacy notice to learn about how we keep personal information private. You have certain cookies disabled on the Vanguard site. In order to watch videos on this site, you must agree to the use of cookies provided by YouTube. Click here to permit these cookies and watch the videos.